Collections Methods Setup

Create a Work Item - General Information

Uses

Add basic information for new work item.

Definitions

Term	Definition
Work Type	Indicates the type of work item and how it executes, such as Manual, Automatic, or Workflow.
Category Type	Indicates the subcategory of work type.

Frequently Asked Questions

When should I enable a work item?

You must enable a work item to add it to a strategy. Disable a work item when it is no longer used. You can delete a work item only if it is not part of any enabled or disabled strategy.

Can I create additional work types and category types?

No.

What happens if I select the Notify check box?

If you select Notify, then Oracle Workflow sends an e-mail notification to the collector that a work item has been assigned.

How do I add a custom workflow to a work item?

For Work Type, select Workflow. Then in Step 3, search and add the custom workflow to the work item. To learn how to create a custom workflow, see: Using Custom Workflows.