Collections Methods Category

This category includes profile options that control the collection methods used by the application.

Collections Methods Category

Profile Option Default User Access System Administration: User System Administration: Responsibility System Administration: Application System Administration: Site
IEX: Contact Information Level All Update Update Update Update Update
IEX: Enable Real Time Customer Assignment N Update Update Update Update Update
IEX: Hash Area Size for TAP No Default Update View Only View Only View Only Update
IEX: Hold Dunning if Full Amount Promised No Default Update Update Update Update Update
IEX: Number of Child Account Workers for TAP 1 Update View Only View Only View Only Update
IEX: Percent Analyzed for TAP 20 Update View Only View Only View Only Update
IEX: Sort Area Size for TAP No Default Update View Only View Only View Only Update
IEX: Strategy Assignment Default Resource No Default Update Update Update Update Update
IEX: Strategy Grace Period No Default Update Update Update Update Update
IEX: Territory Minimum Number of Records for Parallel Processing No Default Update View Only View Only View Only Update
IEX: Territory Number of Child Processes 1 Update View Only View Only View Only Update

IEX: Contact Information Level

This profile option has the following values:

IEX: Enable Real Time Customer Assignment

This profile option determines whether the Territory Access program assigns collectors to customers in batch mode or in real time. Batch mode is recommended. Set to Yes to run in real time. Set to No to assign territories in batch mode.

IEX: Hash Area Size for TAP

This profile option sets the hash area size used by the IEX: Territory Assignment concurrent program when assigning collectors to customers. It controls the amount of memory used by the program. If you do not set this profile option, the hash area size will be 10,000. See: IEX: Territory Assignment concurrent program.

IEX: Hold Dunning if Full Amount Promised

For Staged Dunning plan:

When profile value is Yes:

When profile value is No:

For Days Overdue Dunning plan:

When profile value is Yes:

When profile value is No:

IEX: Number of Child Account Workers for TAP

This profile option launches the child concurrent programs used by the IEX: Territory Assignment concurrent program. The minimum value is 1 and the maximum value is 10. If no value is set then the Territory Assignment program derives the number of parallel workers based on the number of records, up to a maximum of 10. If you set this profile option to more than 10, then the program will limit the number of child workers to 10. See: IEX: Territory Assignment concurrent program.

Set this profile option one number higher than the desired number of parallel workers. For example, if you want 2 child account workers, enter 3.

The default value is 1.

IEX: Percent Analyzed for TAP

This profile option sets the percentage of records analyzed when running the Territory Access program. You can enter values between 1 and 100.

The default value is 20.

IEX: Sort Area Size for TAP

This profile option sets the sort size area used by the IEX: Territory Assignment concurrent program. If you change the value for the profile, it only affects system performance when running the IEX: Territory Assignment concurrent program. See: IEX: Territory Assignment concurrent program.

If you do not set this profile option, then the program will set the sort area size at 10,000.

The default value is 10,000.

IEX: Strategy Assignment Default Resource

The resource name (of a person) who will be assigned if no resources match the work item specifications.

IEX: Strategy Grace Period

Number of days to wait before executing strategies.

IEX: Territory Minimum Number of Records for Parallel Processing

This profile option sets the minimum number of records that will cause IEX: Territory Assignment concurrent program to run in parallel processing mode. If less than the number specified, then program will run in a single mode. See: IEX: Territory Assignment concurrent program.

The recommended setting is 100. You do not have to set this profile option unless you want to change system performance.

Default: 100.

IEX: Territory Number of Child Processes

This setting determines the minimum number of records for each parallel process run by the IEX: Territory Assignment concurrent program. See: IEX: Territory Assignment concurrent program.