This category includes profile options that control integration with Oracle Lease and Finance Management.
Leasing Integration Category
| Profile Option | Default | User Access | System Administration: User | System Administration: Responsibility | System Administration: Application | System Administration: Site |
|---|---|---|---|---|---|---|
| IEX: Case Default Resource | No Default | Update | Update | Update | Update | |
| IEX: CB Customer Notification Email From | No Default | Update | Update | Update | Update | |
| IEX: CB Customer Notification Email Subject | No Default | Update | Update | Update | Update | |
| IEX: CB Customer Notification Template | No Default | Update | Update | Update | Update | |
| IEX: CB Notification Grace Days | No Default | View Only | Update | View Only | Update | |
| IEX: Check Dunning Amount at Function Currency | Yes | Update | Update | Update | Update | |
| IEX: EA Recall Grace Days | No Default | Update | Update | Update | Update | |
| IEX: EA Score Diff for Recall | No Default | Update | Update | Update | Update | |
| IEX: EA Score Engine ID | No Default | Update | Update | Update | Update | |
| IEX: EA Transfer Days | No Default | Update | Update | Update | Update | |
| IEX: EA Vendor Notification Email From | No Default | Update | Update | Update | Update | |
| IEX: EA Vendor Notification Email Subject | No Default | Update | Update | Update | Update | |
| IEX: EA Vendor Notification Email Template | No Default | Update | Update | Update | Update | |
| IEX: Process Strategies by Operating Unit | No Default | Update | Update | Update | Update | |
| IEX: Strategy Creation on Bankruptcy | No Default | Update | Update | Update | Update | |
| IEX: Turn Off Collections Activity on Bankruptcy | Yes | View Only | Update | Update | Update |
Select the default resource to be assigned if no matching resource exists when assigning cases.
Sets the e-mail address displayed on the From line on the Intent to Report To Credit Bureau notice sent by e-mail to a customer.
The text displayed in the Subject line on the Intent to Report to Credit Bureau e-mail notice sent to a customer.
The name of the correspondence template used to inform the customer of the intent to report them to the credit bureau.
After the customer has been notified about intent to report to the credit bureau, this user profile specifies the number of days before a follow-up is initiated in order to make a decision to report the customer to the credit bureau.
Set to Yes for the current functionality to continue. If set to No, then Advanced Collections checks the minimum dunning invoice amount and minimum dunning amount at Currency level before processing the dunning letter. However the dunning letter will have all the invoices irrespective of limit.
After the elapse of the period for which the case has been transferred to an external agency and if there has been no significant positive change in the case score, the external agency will be informed about intent to recall and will be given a grace period to respond to this notification. This grace period is determined by the value in this user profile.
The score value used to determine eligibility to recall the case from the external agency after expiration of grace days. A concurrent API will compare the scores of a case after the expiration of the transfer period to determine eligibility for recall. If the positive difference in scores is less than the value in this user profile, then a case will be considered for recall and a notification will be sent to the concerned external agency.
The ID of the scoring engine, which is used to score cases for the transfer to external agency process.
The number of days for which a case is transferred to an external agency, after which it is considered for review if there is no significant positive change in the case score. If the review date is not specified in the Transfer to External Agency screen when a case is transferred to an external agency, this value is used to generate the review date.
The FROM EMAIL ID of the e-mail sent to the external agency by the concurrent notification API, to notify about intent to recall the case or a case recall.
Subject of the e-mail sent to the external agency by the concurrent notification API, to notify about intent to recall the case or a case recall.
Content ID of the notification template that is used to inform the external agency of the intent to recall a case, which has been assigned to them, or to inform the external agency about a case recall. It has to be populated with the content ID of the template after the template has been created in Fulfillment. This is used by the concurrent notification API to generate an e-mail, which is sent to the external agency to notify about intent to recall the case or a case recall.
Set to Yes to process strategies by Operating Unit.
Set to Yes to allow creation of strategies for bankruptcy.
If set to No then collections activities are continued. If set to Yes then everything is turned to bankruptcy status, new delinquencies are created for non-delinquent cases and then turned to bankruptcy, so all collections activities are stopped.