When you match Zengin receipts with customer information in the Lockbox Transmission Data window, Receivables updates the Alternate Names table so it can automatically match receipts for these customers the next time you run AutoLockbox. The Alternate Name Receipt Matches window lets you remove this information from the Alternate Names table if, for example, this information is no longer valid.
Deleting information in the Alternate Name Matches window only removes the record from the Alternate Names table; it does not delete the customer's name, number, or any other information from Receivables.
Note: The records in the Alternate Names table are not the same as the Alternate Name you can assign to a customer using the Customers window. The records in the Alternate Names table originate from the bank file you imported using AutoLockbox, and are simply alternative customer names often used by Japanese businesses.
Import Zengin format data into Receivables tables using AutoLockbox. See Importing Zengin Format Data Using AutoLockbox for more information.
Maintain Zengin lockbox transmission data. See Maintaining Zengin Lockbox Transmission Data for more information.
To delete records from the Alternate Names table:
Navigate to the Alternate Name Receipt Matches window.
Enter selection criteria. For example, enter the Alternate Name, Customer Name, Customer Number, Bill To Location, or Payment Term associated with the Alternate Name to view. Leave a field blank if you do not want to limit your query to information matching that criteria.
Choose Find.
Select the record to delete, then choose Delete.
Choose OK to delete the record from the Alternate Names table.
Note: If the profile option AR: Alternate Name Search is set to Yes, Receivables deletes this record from the Alternate Names table if you perform any of the following operations:
Modify or delete a customer address that includes a bill to business purpose
Inactivate a customer or their billing location
Merge two different customers (Receivables deletes the From customer from the Alternate Names table if a bill to location was defined; otherwise, the record is not affected.)
Records in the Alternate Names table that do not have a bill to location are not affected by these operations.
Note: If you assign a new payment term to a customer or modify the customer's name or alternate name, Receivables automatically updates this information in the Alternate Names table (it does not delete the record).
See Alternate Customer Name Receipt Matching Report for more information.