Use the Lockbox Transmission Data window to match your Zengin receipts with their respective customers and update the status of these receipts to Confirmed. Receipts must have a status of Confirmed to be included in a Post QuickCash submission.
The Lockbox Transmission Data window only displays the fields you need to identify customers for your Zengin receipts if the profile option AR: Alternate Name Search is set to Yes.
When you import Zengin data into Receivables, AutoLockbox assigns a status to each receipt. This status indicates whether AutoLockbox was able to match the receipt with a customer. These are valid receipt statuses:
Verify - AutoLockbox found a single, exact match in the Alternate names table. Verify that the customer name is correct, then update the status to Confirmed.
Manual - You selected a matching method of Manual when submitting the import step of AutoLockbox. Identify the customer for each receipt, then update the status to confirmed.
Multiple - AutoLockbox found more than one match for this receipt in the Alternate Names table. More than one match could be found, for example, if there are multiple customers that use the same alternate name. Identify the correct customer for this receipt, then update the status to Confirmed.
None - AutoLockbox could not find a match for this receipt in the Alternate Names table. Identify the customer for this receipt, then update the status to Confirmed.
Confirmed - This receipt was either manually matched with a customer and then confirmed in the Lockbox Transmission Data window or it was matched during AutoLockbox and then confirmed in the Lockbox Transmission Data window. Receipts with a status of Confirmed can be included in a Post QuickCash submission.
Import Zengin format data into Receivables tables using AutoLockbox. See Importing Zengin Format Data Using AutoLockbox for more information.
To maintain lockbox transmission data in Zengin format:
Navigate to the Lockbox Transmission Data window.
If you entered a matching method of Automatic, confirm the matching for receipts whose status is Verify. Select the receipts to be confirmed, then choose Confirm Match(es) from the Tools menu. AutoLockbox changes the status of the selected receipts to Confirmed.
If you entered a matching method of Manual (or if you need to match receipts that AutoLockbox was unable to match automatically), identify the customer for each receipt. Unmatched receipts have no customer name or bill to location and a status of Manual, None, or Multiple.
To match the receipt from the Alternate Names table, select a customer using the list of values. Receivables enters the customer's bill to location (if one is defined).
If the customer is not in the Alternate Names table, select All Customers from the Tools menu to display information from the Customers table (RA_CUSTOMERS). Locate the customer name and select it from the list.
To define a bill to location for this customer, choose Receipt, then define the bill to location in the Lockbox Receipt window.
When you select the customer from either the Alternate Names or the Customers table, Receivables changes the status of the receipt to Confirmed. Receivables updates the Alternate Names table with any new data you selected from the Customers table so it can match receipts for those customers the next time you run AutoLockbox.
To validate and post receipts in this transmission, navigate to the Submit Lockbox Processing window, then perform steps 4-6 in Running AutoLockbox in Oracle Receivables User Guide.
See Alternate Customer Name Receipt Matching Report and Deleting Records from the Alternate Names Table for more information.