This topic describes the standard and 360-degree appraisal process. For:
A general introduction to appraisals, see Appraisals Overview
A description of the appraisal setup tasks, see Setting Up the Appraisal Process
A description of a typical appraisal process, see An Example Appraisal Process
To participate in an appraisal and view completed appraisals, you use Oracle SSHR.
If you use the Performance Management function, you can define a Performance Management Plan (PMP) to create appraisals automatically on a specified date for all members of the plan. Appraisals created in this way identify either the main appraiser or the appraisee as the initiator of the appraisal. Performance Management allocates the appraisal automatically to the specified initiator.
See: Performance Management Plans
Alternatively, either the main appraiser (usually a manager) or the appraisee can initiate a standard or 360-degree appraisal using the self-service Appraisals function.
Whether the application creates appraisals automatically or individuals create them using the Appraisals function, control of the appraisal depends on who is the initiator:
A main appraiser who is the appraisal initiator controls its progress from the start. That is, the main appraiser decides when to share the appraisal with the appraisee, which information to share with the appraisee, whether to transfer appraisal ownership to the appraisee, and whether the appraisee can update the appraisal and provide feedback.
An appraisee who is the appraisal initiator controls its progress until first sharing the appraisal with the main appraiser. The appraisee shares the whole appraisal with the main appraiser and cannot conceal particular sections. Thereafter, the main appraiser controls the progress of the appraisal, exactly as if the main appraiser were the initiator.
Managers log in as employees to initiate appraisals of themselves (self appraisals).
Either the main appraiser or the appraisee owns the appraisal. The main appraiser transfers ownership by sharing the appraisal with the appraisee and leaving Main Appraiser Retains Ownership deselected. The appraisee transfers ownership by sharing the appraisal with the main appraiser.
When the main appraiser owns the appraisal, the appraisee:
Cannot update the appraisal
Can view the appraisal up to the last sharing point
Any changes the main appraiser makes to an in-progress appraisal after resuming ownership are not visible to the appraisee until the main appraiser shares the appraisal again.
When the appraisee owns the appraisal, the main appraiser:
Cannot update the appraisal
Can see all sections of the appraisal, and can view any changes the appraisee has made since resuming ownership
Ownership can transfer between the main appraiser and the appraisee as often as necessary during a single appraisal.
Note: When a main appraiser shares an appraisal with an appraisee after selecting the Participant Details check box, the participant feedback, if any, is visible to the appraisee only after the main appraiser completes the appraisal and provides the final rating.
If the main appraiser deselects Update Appraisal when sharing an appraisal with the appraisee, the appraisee cannot update the appraisal; however, by default, ownership of the appraisal still transfers to the appraisee. The appraisee must share the appraisal with the main appraiser to return ownership.
To enable the appraisee to view the appraisal but not gain ownership of it, the main appraiser selects Main Appraiser Retains Ownership. In this case, the main appraiser can continue to update the appraisal, and the appraisee does not need to share the appraisal in return.
Main Appraiser Retains Ownership appears only for appraisals whose status is Ongoing.
When workers create objectives and add objectives' details, their managers can update the objectives and objectives' details. Your enterprise has the flexibility to determine whether managers can update the objectives and objectives' details added by workers using the HR: Allow Updates to Objective Details Added by Appraisee profile option.
Managers and workers can use star ratings to rate performance and proficiency levels for competencies in appraisals. See: Using Star Ratings to Rate Performance and Proficiency Levels
Participants in an appraisal (appraisers, reviewers, and other participants) do not own the appraisal. While the main appraiser owns the appraisal, all participants can update the appraisal. However, while the appraisee owns the appraisal, only other participants can update it; appraisers and reviewers cannot update the appraisal. Appraisers and reviewers automatically regain their access to the appraisal when the appraisee shares it with the main appraiser again.
When the main appraiser requests feedback, participants receive workflow notifications. Each participant makes their contribution to the appraisal independently of the other participants. Participants can see changes made to the sections to which they have access, including those made after the main appraiser requests their feedback, until they apply their contribution. At that point, their view of the appraisal is frozen. They can make further updates only if the main appraiser requests feedback again. Participant feedback is visible to the appraisee only after the main appraiser completes the appraisal and provides the final rating.
Note: When participants complete their contribution to the appraisal, their participation status (as shown in each participant's notification table) is Complete. However, the appraisal remains in their notification tables until the appraisal itself is complete.
You can delete a participant from an appraisal or change their role (for example, you can change an appraiser to a reviewer), provided the participant has not yet given feedback.
Using the Journal feature, managers and workers can track key accomplishments, performance details, or training requirements as they happen or at the end of an appraisal cycle. They can use the journal information during appraisal creation . Journals are secure and private, and are visible only to people who create them.
When managers or workers click the Journal icon for an appraisal, the Add Attachment page appears. On this page, you can attach a file, provide a text description, or provide the location of the directory in which you saved the journal document.
An Add Attachment window appears when you move the mouse over the Journal icon. You can also add attachments using this window.
Workers can log in to their Employee Self-Service responsibility and view their performance details from the My Information link. The Performance tabbed region displays information about completed performance appraisals such as performance rating, next review date, and main appraiser. The review date that is shown for an appraisal is the date when the appraisal review actually took place and is not the appraisal date.
Using the Download button, main appraisers, appraisees, and other participants can complete specific sections of the appraisal offline. They can download the contents of an appraisal, update the contents while disconnected from the network, and then later upload their changes when they reconnect to the application.
See: Downloading and Uploading Appraisals
Note: Managers and HR Professionals cannot download a terminated appraisee's appraisal and update it offline.
When the main appraiser is the initiator of an appraisal, that person's name appears by default in the Main Appraiser field on the Setup Details page of the appraisal. When the appraisee is the initiator of an appraisal, the name of that person's manager appears by default in the Main Appraiser field. In either case, the appraisal initiator can select a different main appraiser on the Setup Details page.
As main appraiser, you can select a different main appraiser by clicking Change Main Appraiser once the appraisal is in progress. If you do this after entering setup details but before completing other sections of the appraisal, you cease to be a participant in the appraisal and can neither view nor update it unless the new main appraiser explicitly requests your feedback. If you change main appraiser after completing a section of the appraisal (for example, the competency ratings), you remain listed as a participant and your contribution is retained. However, your view of the appraisal as a participant is frozen, and you can make no further changes unless the new main appraiser explicitly requests further feedback.
You can change the main appraiser for:
Appraisals that you create using the Appraisals function
Appraisals that you create as part of performance management plans.
You can use the change main appraiser feature, for example, when a manager in your hierarchy plans to leave your enterprise during the appraisal cycle and you need to complete appraisals of workers who report to that manager. Click the View Appraisals in People Hierarchy button, select the appraisals of workers, and change the main appraiser.
From the Appraisal Review page, you can click Printable Page to display the complete appraisal, with all sections expanded, in a separate window. You use standard browser functionality to print or save a copy of the appraisal. Alternatively, you can keep this window open for reference while you continue to work on the appraisal.
Note: The view of the appraisal that appears in the Printable Page window depends on your role in the appraisal. For example, the main appraiser sees the complete appraisal, whereas the appraisee's version is likely to exclude some sections.
Managers and workers can print in progress or completed appraisals. Depending on business requirements, your system administrator can display either the Print or Print All column. You can view the Print or Print All columns in the Appraisals In Progress and Completed Appraisals tables.
Print: When you click the Print icon, the Configure Print Options for Printable Page appears where you can select either form or table layout and the required appraisals sections to print. See: Printing Appraisals
Print All: You can open or save the appraisal in PDF format. The application prints the complete appraisal as per the permissions in the appraisal template.
When the appraisal process is complete, the application automatically writes the appraisee's final rating to the Rating field in the Performance window, which you can access from the Assignment window. You can set up Compensation Workbench to access the Rating field value.
See: Setting Up Compensation Workbench Plans
The Appraisals home page lists completed appraisals in which you have participated. For example, for an employee, the My Appraisals tab lists completed appraisals of that employee. For a manager, the Main Appraiser tab lists completed appraisals for which the manager has been main appraiser. You can specify filter values, such as appraisal purpose and appraisee, to locate particular completed appraisals in the list.
Note: When you tab out of a field in the Search region that has an associated Search window, that window does not open automatically. Click the Search icon to display the Search window.
Note that your role determines your view of a completed appraisal. For example, appraisees see only information they have entered and any section shared with them by the main appraiser.
Using the View Appraisals in People Hierarchy function on the Appraisals home page, a main appraiser can also view in-progress and completed appraisals of any appraisee to whom their security profile gives them access. For example, as a manager you can view appraisals of workers who report to you, even if you have not participated in their appraisals in any role.
An appraisal appears in the appraisee's Appraisals home page if:
The application creates the appraisal automatically from a PMP that identifies the appraisee as the initiator.
The appraisee initiates the appraisal.
The main appraiser transfers the appraisal to the appraisee.
The main appraiser requests the appraisee's feedback on the overall rating.
An appraisal remains in the appraisee's Appraisals home page only until the appraisee next shares the appraisal with the main appraiser.
Note: If the main appraiser has transferred the appraisal to the appraisee without transferring ownership, the appraisal remains visible to the appraisee up to the sharing point; the appraisee does not need to return the appraisal to the main appraiser.
To perform a self appraisal, you log into self-service as an employee (even if you are a manager). A self appraisal involves only the employee, and there is no approval process.
When you submit a self appraisal, its status is Completed. If you want to update a self appraisal at intervals (for example, throughout the year), use the Save as Draft function to keep the appraisal in progress rather than submitting the appraisal.
You can delete self appraisals at any time and regardless of their status.
When the performance management plan administrator reopens an appraisal, the following changes occur:
The appraisal status changes to Ongoing and the ownership moves to the main appraiser.
Main appraisers can edit the appraisal by adding competencies, objectives and share with appraisee.
HR Professionals or managers cannot delete appraisals of terminated employees created using the Appraisal function.
To manage the Appraisal process, enterprises can create performance management plans with the Appraisals feature only. For appraisals created as part of the WPM plans, administrators can remove scorecards of terminated employees from plans. For information on removing scorecards, see: Performance-Management Plan Administration Tasks
If your enterprise enables the Info Online content container, then you access the web site of Enwisen, a third-party information provider. Click the Handbook link to access information, for example, your company's information on performance appraisals.
See: