Use the Adjustments window to create your adjustments. When you assign an activity to your adjustment, Receivables automatically uses the accounts assigned to that activity for the adjustment.
A transaction must have a status of Complete before you can adjust it.
Prerequisites
Navigate to the Transactions Summary window.
Query the transaction to adjust.
Select the transaction, then choose Adjust.
If this transaction has multiple installments, select the installment to adjust, then choose Adjust.
Enter the adjustment.
Enter an Activity Name and choose the Type of adjustment you are creating. Valid adjustment types include Invoice, Charges, Freight, and Tax.
Enter the Amount of this adjustment. If you specify 'Invoice' as your adjustment type, Receivables requires that the amount of your adjustment be at least enough to close the item you are adjusting, and displays this value in the Amount field. If the amount of this adjustment is outside your approval limits, Receivables sets the status of the adjustment to Pending Approval when you save (unapproved adjustments do not update the balance due for an item).
Attention: You can enter an amount greater than the balance due only if the transaction type's Allow Overapplication option is set to Yes. For more information, see: Transaction Types.
Enter the GL Date for this adjustment (optional). The default is the later of either the transaction GL date or the current date. However, if this date is not in an open period, the default GL Date is the last date of the most recent open period. The GL date must be later than or equal to the GL date of the debit item you are adjusting and must be in an open or future-enterable period.
Enter the Adjustment Date (optional). The default is the current date, but you can change it.
Open the Account IDs tabbed region, then enter the GL Account for this adjustment (optional). The activity name provides the default GL account, but you can change it.
If you are using manual document numbering, enter a unique Document Number for this adjustment. If you are using automatic document numbering, Receivables assigns a document number when you save. See: Implementing Document Sequences.
Open the Comments tabbed region, then enter a Reason for creating this adjustment. Receivables prints your reasons on the Adjustment Register.
Note: An adjustment reason is optional unless you set the AR: Require Adjustment Reason profile option to Yes. See: Overview of Receivables User Profile Options.
Update the Status of this adjustment (optional). If this adjustment is within your user approval limits, you can choose any status. If you are reviewing a previously approved adjustment, Receivables skips this field.
Save your work. Receivables generates a unique number for this adjustment.