To view a summary listing of exceptions to production work:Exceptions are reported and displayed for situations preventing work on job operations. They can include material shortages, labor balancing problems, machine downtime, and quality problems. When an exception is reported, a workflow is invoked and notifications are sent to the appropriate recipients to signal that there are production issues. When notified about exceptions, you can view other job operations affected and take action. Exception types are in the following categories:
Resource
Component
In Process Assembly
Quality
Others
The same exception can be created for any or all of the impacted jobs. Various resolutions are available. You can choose a record and select an action to resolve the production problem. For example, for the following exception types, you can:
Resource: Assign Alternate Resources, Assign Shopfloor Statuses, Put Jobs on Hold, Reschedule Jobs
Component: Assign Shopfloor Statuses, Put Jobs on Hold, Reschedule Jobs
In Process Assembly: Reschedule Jobs
Quality, Other, and User Defined: Assign Alternate Resources, Assign Shopfloor Statuses, Put Jobs on Hold, Reschedule Jobs
Additionally, you can define a custom exception type using the Oracle Applications Lookup functionality.
The Exception page can be accessed from the Exceptions tile on the MES Supervisor Dashboard; and the View Exception job operation action if set up as actions on the Dispatch List and Work Content pages.
To view a summary listing of exceptions to production work:Navigate to the Exceptions page.
If accessed from the Exceptions tile on the MES Supervisor Dashboard, all exceptions fitting the criteria in your Startup parameters appear in a table on the page. You can view the list in the following categories by selecting tiles for:
Open Exceptions
Reported Today
Reported Yesterday
Reported Last 7 Days
Closed Today
Closed Yesterday
Closed Last 7 Days
Exception data appears in a table in the following fields:
Exception Number
Exception Type
Type Description
Department
Job Operation
Reported By
Reported Date
Reason: Reason codes for various exceptions are set up in the parameter: Reason Codes for Exception Types
Impacted Jobs
Action
Select Create to navigate to the Report Exceptions page to create new records, see: Reporting Exceptions
Select Search to navigate to the Simple Search Exceptions page to find and filter exception records. See: Searching for Exceptions
Select one or multiple records listed in the table and choose one of the following options in the Actions box:
Email: Sends an email with the exception summary detail information to a designated party.
Add Notes: Navigates to the Update Note page to add text regarding this exception. See: Updating Job Notes
You can filter the records in the table display by selecting either Department or Exception Type in the View box. Then select a value and choose Go.
The results of your query appear in the table.
In the summary table, select an Exception Number link to navigate to the Exception page, see: Viewing an Exception Detail Record
In the Impacted Jobs column, select the number link for a particular record to navigate to the Impacted Jobs page. See: Viewing and Adding Exceptions to Impacted Jobs
Exceptions created for shop floor issues can be resolved using various options. Depending on the status, select a record and one of the following choices available for resolution in the Actions drop-down icon:
Email: Sends an email with the exception summary detail information to a designated party.
Resolve: If this exception has been corrected, selecting Resolve closes this record.
Add Notes: Navigates to the Update Note page to add text regarding this exception. See: Updating Job Notes
Assign Alternate Resources: Navigates to the Assign Alternate Resources page enabling a switch from the current resource group to an alternate resource group. See: Assigning Alternate Resources
Assign Shopfloor Statuses: Enables you to change the status of a specific interoperation step. See: Changing Shopfloor Statuses
Put Jobs On Hold: Changes the job status to On Hold.
Reschedule Jobs: Navigates to the Reschedule Operation window to change scheduling direction, and start dates. See: Rescheduling Operations
To search for exception records:Navigate to the Search Exceptions page.
This page enables you to search for specific exceptions and filter long lists of exception records.
In the Simple Search region, select values related to your search in the following fields:
Work Order
Assembly
Start Date From and To
Completion Date From and To
Schedule Group
Build Sequence
Project Number
Task Number
Exception Identification
Department
Type
Select Go to display the results of your search.
Select Done to navigate back to the Exceptions page.
Select Create View to navigate to the Create View page listing attributes that can be edited to change the view or filter the data that is displayed.
Viewing an exception detail record:Navigate to the Exception page for a specific exception record.
In the Exception region, the following fields appear for this record:
Exception ID number
Value of the designated Exception Type if this is a Resource or Component exception.
Status
Attachments
Reported By
Reported Date: This field displays the date and number of days since reported.
Type, one of the following Exception Types:
Resource
Component
In Process Assembly
Quality
Others
Reason: Reason codes for various exceptions are set up in the parameter. Reason Codes for Exception Types
If attachments exist, select the View link to open the Attachments dialog box to view a summary window of existing attachments. This window enables you to view, update, publish, and delete the attachment file.
Select Add Attachments to add files, URLs, or text. See: Oracle E-Business Guide Suite Attachments
In the Job Details region of the page, information appears for this record in the following fields:
Job Operation
Scheduled Start and End Dates
Description
Job Status
Operation code
Assembly
Assembly Description
Job Start Quantity
Assembly Serial Number
Customer
You have the option to add informational text in the Notes region of the page. Enter text in the Notes region and select Add.
All note text appears in the section after the Notes region.
The Actions drop-down box enables you to perform the following actions:
Resolve: If this exception has been corrected, selecting Resolve closes this record.
Email: Sends an email with the exception summary detail information to a designated party.
Select Impacted Jobs to navigate to the Impacted Jobs page to see other jobs affected by this exception. See: Viewing and Adding Exceptions to Impacted Jobs
Select Apply to save changes to this record.
This page displays information for all job operations affected by a specific exception.
To add exceptions to impacted jobs
Navigate to the Impacted Jobs page for a particular exception record.
A summary table appears with information for the jobs in the following fields: Job number, Status, Assembly number, Schedule Dates, Quantity Start and Complete values, and Unit of Measure.
Use the Cut Off Date field to select a date to change the calculated shortage values by date. Select Refresh to show the results in the table.
Shift end time is used as the end time value in the calculation.
If the shortage calculation is based on Component Shortage Calculation Level: of Subinventory, the shortages displayed are based on the specific subinventory. See: Component Availability Calculations
To send an email with the exception summary detail information to a designated party, select one or multiple records listed in the table. Choose Email in the Actions box.
Select a Job link to navigate to the Work Content page for this work order.
This enables you to view details of the work order and take actions. See: Viewing Work Content
Review and select the relevant records, and select appropriate tasks for specific work orders in the Actions box . Actions include:
Email Job
Put Job On Hold
Cancel Job
Unrelease Job
Expedite
Add Notes to navigate to the Update Note page to enter job information details. See: Updating Job Notes
Select Done to close this page.
