Assign collectors using the AR Collector field
View collections information by customer, account, bill to, or delinquency data levels
Enter disputes and adjustments
Configurable dunning tool including dunning correspondence and callbacks
Note: You perform all dunning activities in Oracle Advanced Collections. However, Oracle Receivables provides you with the Dunning Letter Reprint - Historical Receivables Only program so that you can reprint historical Days Overdue dunning letters that were sent to your customers in a previous release of Receivables. Use this program to conduct collections research for a specific customer. See: Reprinting Historical Dunning Letters.
Correspondence for disputes, adjustments, reversals, invoices, promises, and payments